PRICING, REFUNDS & CANCELLATION POLICY
Attending the ISTA Shamanic Sexual Spiritual Experience is a deep commitment to yourself. It is assumed that, if you feel drawn to these trainings/journeys, it is no accident. Please notify us immediately in the event that you find yourself needing additional time to prepare for these unique experiences.
About pricing: We endeavor to make this powerful training available to as many people as possible, bringing in top leaders in the fields of sacred sexuality, personal development, tantra and shamanism. After core costs are paid 20% of tuition costs go to support the non-profit organization ISTA in its ongoing growth of the field of consciousness and sexuality around the globe. 2% of tuition costs go to support youth and people from underserved communities. The remaining 78% is divided between organizer and the 3 facilitators (who are all responsible for covering their own travel costs). Tuition for students includes teachings, accommodation, meals but excludes travel to the venue. Spaces are limited on this retreat and registration will close once we have reached maximum capacity to ensure a supportive participant/assistant/facilitator ratio.
Note on Bank/Transfer Fees: All bank transfer fees and charges are the responsibility of the participant. This means we look at the actual amount we receive from you after all fees have been applied.
TRAINING CANCELLATION POLICY:
1) COVID-19
With regards to Covid-19, if you are unable to travel due to government enforced travel restrictions, border closures or quarantine enforcement, we will happily allow you to transfer your ticket to another of our events or use the credit towards online courses, which will incur a $150 AUD administration fee. If you choose to cancel your ticket, our standard cancellation policy applies (see below, point 4): IF A PARTICIPANT DECIDES TO CANCEL THEIR ATTENDANCE AT AN EVENT, FOR ANY REASON WHATSOEVER).
2) IF WE CANCEL AN EVENT:
While we will endeavour to never cancel an event, if we cancel an event, or change a scheduled event date, due to circumstances within our direct control, then you are entitled to:
a) A transfer of your full event payment amount, as credit towards either a scheduled or a future event within three (3) years of the original event date, subject to availability of tickets. Or,
b) You may request a full refund of the ticket amount received into our account, minus any transfer fees. While we will try to minimise transfers fees to the best of our ability, refund transfer fees will be borne by the customer where applicable.
3) IF WE ARE FORCED TO CANCEL AN EVENT DUE TO CIRCUMSTANCES OUTSIDE OF OUR CONTROL:
While we will endeavour to never cancel an event, if we are forced to cancel or change a scheduled event date due, for any reasons or circumstance outside of our control, including but not limited to: acts of God (e.g. volcanic eruption, extreme weather events, viral pandemic), war, terrorism, change of laws and regulations, political and/or social unrest, then you are entitled to:
a) A transfer of your full event payment amount (minus an $150 AUD administration fee) will be transferred as credit towards either a scheduled or a future event within three (3) years of the original event date, subject to availability of tickets. Or,
b) You may request a refund of your applicable payment/s, minus the non-refundable deposit, without exception. Full price tickets include the non-refundable deposit as outlined in the event description. The non-refundable deposit is retained to pay for non-retrievable costs to which Tatsuya Pty Ltd has committed in anticipation of your event.
In all cases, Tatsuya Pty Ltd is not responsible for your expenses incurred in preparation for any cancelled event such as other accommodation, airline tickets, loss of work, and/or other costs associated with your attendance.
The responsibility to recover the non-refundable deposit from your insurance company is entirely yours, and we strongly suggest obtaining comprehensive travel insurance that includes event cancellation upon purchasing tickets to this event.
Tickets that are transferred to a future event are subject to the Terms & Conditions outlined in the new event that is being attended, once registration is complete. Until then, the current event terms and conditions remain applicable.
4) If a participant decides to cancel their attendance during the event, deposits are strictly non-refundable. Full price tickets include the non-refundable deposit as outlined in the retreat description.
If thirty (30) days or more prior to the event start date you are unable to attend the event, for whatever reason, you may receive a full refund of any funds paid, minus a $150 AUD admin fee.
If under thirty (30) days out from the event start date you are unable to attend the event, for whatever reason, you will forfeit your deposit of $500 AUD. You will be entitled to receive a refund on any additional funds paid that go beyond the $500 AUD deposit.
We are financially responsible for our events, so we ask you to respect that we cannot make any exceptions to this agreement.
(Note: If you send a payment to be on the waiting list for a training, you can cancel and get a full refund at any time before or when a spot opens up for you. After we email you with an available spot, you will have 24h to decline, after which you will be considered as having accepted the spot and the above policy will apply).
ILLNESS/COVID CANCELLATION POLICY:
1. If a participant can no longer travel because of new travel restrictions OR if they test positive for COVID OR becomes ill prior to or on arrival at a training, we will offer a full refund minus any non-recoverable costs (such as venue, catering, etc).
2. If a participant tests positive for COVID or becomes ill during the training, we will do everything we can to accommodate them. This MAY include a partial refund minus any non-recoverable costs (such as venue, catering, etc).
